WG
Wynand G

1 reviews | Active since Mar 2015

26 Mar 2015, 13:31

ABSA CREDIT CARD DEBIT

Good day,<br> <br> I tried to draw money this morning just to find out that ABSA Credit Card has put through a journal debit on my account of R5000!<br> The credit card has been stopped 6 years ago and payments are made as I can afford it. I think it is R9000 in total that is outstanding.<br> <br> I have tried to contact the call centre, but the response is that they are allowed to do this.<br> <br> Is there no law protecting me? I don't mind a debit as this is money due, but surely someone could have confirmed with me what payment I can afford?<br> <br> This R5000 is my petrol and food money for the month. <br>

0
Replies (1)
Absa
Absa's reply20 Apr 2015, 09:42
Official
Hello wynand7212,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,