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lydia M
1 reviews | Active since May 2018
05 Nov 2018, 09:49
ABSA credit card-Credit bureau dispute
I have settled my Absa Credit card in January 2018 and to date they have not updated the status of that account on the credit bureau,numerous emails to Sonia Mokoka(Legal officer-Absa card at Watloo) and ********** email did not work.
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Absa's replyOfficial
05 Nov 2018, 13:39 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account, I couldn't manage to pick up anything with your ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account, I couldn't manage to pick up anything with your ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Absa's reply05 Nov 2018, 13:39
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account, I couldn't manage to pick up anything with your ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account, I couldn't manage to pick up anything with your ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd