JT
Jean T
1 reviews | Active since Nov 2020
09 Nov 2020, 09:29
Absa credit card complaint
I'm struggling to have my credit card issue resolved with Absa. I have been sending emails to missing payment email address with no luck. The service is so bad
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Absa's replyOfficial
09 Nov 2020, 12:05Dear Jean
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and details of your matter to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and details of your matter to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply09 Nov 2020, 12:05
Official
Dear Jean
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and details of your matter to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number and details of your matter to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management