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Prudence M
1 reviews | Active since Jun 2017
02 Sept 2025, 13:52
ABSA credit card collection division nightmare
ABSA credit card collections is refusing my settlement arrangement for credit card which is been overdue the entire year, is the bank willing to loose out on money paid back to them than a slow payer whose not sure when the card will be settled, I’ve got most accounts with this bank but I’m taken pillar to post with my arrangement. ABSA is the worst in everything as a banker and employer
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Absa's replyOfficial
02 Sept 2025, 16:42Dear Prudence Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa's reply02 Sept 2025, 16:42
Official
Dear Prudence Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe