ABSA CREDIT CARD CLOSING

Me and my wife have tried closing a credit card that we paid off at a brunch in Pretoria and we couldn’t due to the fact that we have to first call some call Center and we ended up not able to close it cos the lines were bus.

We were promised that an agent will call yesterday and we are still waiting and the account is busy building up charges.

I’m disappointed because when my wife opened the account it was done easy at a brunch, it was supposed to be equally easy to close the account at a brunch.