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Samantha C

1 reviews | Active since Sept 2017

26 Aug 2019, 10:41

ABSA CREDIT CARD CLONING

ABSA does it again! Well done guys, lets see if i am going to have a Bad credit.

Received my ABSA Credit Card on Monday 19th August 2019. Used my card once at the office for buying food from Sandwhich Baron. On Saturday morning 2 x unauthorized payments with my card went off at Goldenwalk Germiston. 1 at Markham and 1 at Sportscene R969-00 and R249-00 but my limit is R1000 as i set it to this. Now how come they get in right to spend more. Now this is not all, whilst trying to block my card phoning absa ***** no answer so i go to the Bank, ABSA East Rand mall at this time i have already block the card on my absa online. Whilst there another 3 payments were pocked up by the lady who helped me. Now i do not know if this was processed or not as i do not have feedback as yet. Now how does someone clone my credit card that is delivered by CCD Couriers already active?? So could this be CCD Couriers or be someone at ABSA as i went into the bank to change the pin on the card. Another thing the guys bought with my card with no Pin number how does this work??

What i want to know ABSA i have asked to closed this credit card which did not happen as i jave a new card number on my account. I also want to know will this **** now give me a bad rekord?? 2 cloning of cards since i have banked with ABSA this is not very good and obviously i want to change banks now because of this. No help from ABSA is going to push me to another bank and very soon as well.

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Replies (1)
Absa
Absa's reply26 Aug 2019, 11:38
Official
Dear Christiaan,
 
Thank you for bringing this matter to our attention. The reference number to your case is C-***3. We will investigate the matter and furnish feedback within the next 3 days.
 
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd