DT
Dr T

1 reviews | Active since Jun 2013

04 Nov 2026, 10:29

Absa credit card change debit dates without consent then overchage you on reversal

ABSA credit card overcharged me by R1700 on credit card intrest for a reversal of finance charge debit dates.ABSA, Marvelous and Laetitia are ignoring my complaint dispite the the bank causing this problem

0
Replies (1)
Absa
Absa's reply04 Nov 2026, 10:42
Official

Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.