NS
Nthabi S

1 reviews | Active since May 2012

28 Oct 2016, 10:41

Absa Credit Card Call Centre is USELESS!

<p>I have been trying to call the absa credit card call centre the whole morning, the system operator prompts me to enter my card number, I do that thereafter it just keeps on saying " we are waiting for system response" What nonsense is that? It's my time and airtime that has been wasted! ABSA must get their systems in order. Really now, I think I should change banks! The service is POOR! POOR! POOR!</p>

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Replies (2)
Absa
Absa's reply28 Oct 2016, 13:24
Official

Dear Nthabiseng

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply28 Oct 2016, 13:24
Official

Dear Nthabiseng

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd