SW
Samuel W
1 reviews | Active since Nov 2019
21 Oct 2020, 13:22
ABSA Credit card
I fully paid my credit card debt with ABSA but my credit report still shows that I owe them the amount of R550. I tried to get it remove through this platform but was not contacted by the service provider. I hope this matter to be resolved as soon as possible. The settlement was done with Newton Attorneys at the time.
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Absa's replyOfficial
21 Oct 2020, 15:23Dear Samuel Witbooi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply21 Oct 2020, 15:23
Official
Dear Samuel Witbooi Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care