SM
Siphiwe M
1 reviews | Active since Nov 2025
21 Mar 2026, 15:30
Absa credit card
Absa credit card I hired a car about 25 days ago, the rental company has released my holding deposit immediately upon return of vehicle till to date funds has not reflected on my account. Why take so long to refund whilst rental company has released the funds. Very bad service
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Replies (2)
Absa's replyOfficial
23 Mar 2026, 11:05Dear Siphiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe
Absa's reply23 Mar 2026, 11:05
Official
Dear Siphiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe
Absa's replyOfficial
26 Mar 2026, 13:23Dear Siphiwe Regarding your complaint C-***0, I sent you an urgent email requesting information. Please respond to email in order for me to be able to assist you. Kind regards,Group Customer CareVanessa Crowe
Absa's reply26 Mar 2026, 13:23
Official
Dear Siphiwe Regarding your complaint C-***0, I sent you an urgent email requesting information. Please respond to email in order for me to be able to assist you. Kind regards,Group Customer CareVanessa Crowe