AA
Aldrin A
1 reviews | Active since Dec 2020
03 Aug 2022, 12:26
Absa credit card
Good day I have a credit card with absa I did use it and iam currently paying it off .I am not using it for the past 1 and a half . I did not work when they gave me the credit card and they told me that I must take out credit insurance, which I did . I am struggling to pay the credit card now and cannot use the insurance because they told me that iam not retrenched, but i am still paying insurance and now they cannot help me
Helpful (0)
Replies (9)0
Replies (9)
Absa's replyOfficial
03 Aug 2022, 14:48Dear Aldrin Avontuur Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Group Customer Care Rezona Louw
Absa's reply03 Aug 2022, 14:48
Official
Dear Aldrin Avontuur Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards, Group Customer Care Rezona Louw
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Aldrin A's updateReviewer Update
10 Aug 2022, 16:26Absa promised that this case will be resolved in 3 days nothing has happened as yet
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Aldrin A's update10 Aug 2022, 16:26
Reviewer Update
Absa promised that this case will be resolved in 3 days nothing has happened as yet
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Aldrin A's updateReviewer Update
11 Aug 2022, 06:27Good day I saw that my case has been closed and the nothing has been solved .What is going to happen now
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Aldrin A's update11 Aug 2022, 06:27
Reviewer Update
Good day I saw that my case has been closed and the nothing has been solved .What is going to happen now
Absa's replyOfficial
11 Aug 2022, 11:29Dear Aldrin Avontuur Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
Absa's reply11 Aug 2022, 11:29
Official
Dear Aldrin Avontuur Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
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Aldrin A's updateReviewer Update
12 Aug 2022, 09:05Good day so absa Bank is not even going to try and talk to me about some kind of resolution for this case
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Aldrin A's update12 Aug 2022, 09:05
Reviewer Update
Good day so absa Bank is not even going to try and talk to me about some kind of resolution for this case
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Aldrin A's updateReviewer Update
12 Aug 2022, 09:09I also offered some payment in the amount of R20 000 because we sold our car and the lady at the credit card office who I spoke to of absa declined it
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Aldrin A's update12 Aug 2022, 09:09
Reviewer Update
I also offered some payment in the amount of R20 000 because we sold our car and the lady at the credit card office who I spoke to of absa declined it
Absa's replyOfficial
12 Aug 2022, 12:52Dear Aldrin Avontuur Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
Absa's reply12 Aug 2022, 12:52
Official
Dear Aldrin Avontuur Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
AA
Aldrin A's updateReviewer Update
23 Aug 2022, 08:24Good day Ms louw must I still.make payments on this account while we wait on the outcome of this case
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Aldrin A's update23 Aug 2022, 08:24
Reviewer Update
Good day Ms louw must I still.make payments on this account while we wait on the outcome of this case
Absa's replyOfficial
23 Aug 2022, 11:18Dear Aldrin Avontuur Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
Absa's reply23 Aug 2022, 11:18
Official
Dear Aldrin Avontuur Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw
Please refer to our email sent to your personal email address. Kind regards, Group Customer Care Rezona Louw