CP
Charmaine P

1 reviews | Active since Dec 2015

14 Jun 2017, 13:41

Absa credit card

<p>I asked Absa to move my due date on for the payment of my credit card from the 20 th of every month to the 27th of every month, because I now receive my salary on the 27th. They say they cannot do this.That means I will have to pay the interest for those days I'm late with the payment. That is ridiculous!!!!</p>

0
Replies (6)
Absa
Absa's reply14 Jun 2017, 14:28
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply15 Jun 2017, 10:24
Official

Thank you

CP
Charmaine P's update21 Jun 2017, 13:31
Reviewer Update

It's going to be a week . Still no reply from Absa. It was a simple request. How do you take so long to move a due date???

CP
Charmaine P's update21 Jun 2017, 13:34
Reviewer Update

It's going to be a week . Still no reply from Absa. It was a simple request. How do you take so long to move a due date???

Absa
Absa's reply21 Jun 2017, 14:54
Official

Dear Customer

Apologies for the incorrectly spelt email address, i have forwarded response to your correct email. Please check for your email.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

CP
Charmaine P's update21 Jun 2017, 14:58
Reviewer Update

Thank you Nthabiseng.