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heidi H
1 reviews | Active since May 2012
30 Apr 2020, 12:45
Absa Credit card
Very disappointed in Absa I have been asking questions about my credit card, and want to know why it is not coming down. I have been Debt review and if I phone and asked what is happening on my account, they say I must phone my debt counsellors but when I asked them to follow up I get no response, please can I get someone the help me regarding my credit card as I get no where to phone the customer line and debt collectors
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Absa's replyOfficial
30 Apr 2020, 13:06Dear Heidi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Kind regards,
Lebogang Mashiane Group Customer Care
Kind regards,
Lebogang Mashiane Group Customer Care
Absa's reply30 Apr 2020, 13:06
Official
Dear Heidi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Kind regards,
Lebogang Mashiane Group Customer Care
Kind regards,
Lebogang Mashiane Group Customer Care