ABSA Credit Card ****

I received a call from Absa wanting to know if I wanted a Credit Card. I accepted the offer and was on the line with a gentleman for about 25 minutes wanting all my details including my underpants and shoe size. I gave him all and got a reference number of *** and I needed to send 3 x Pay Slips, 3 x Bank Statements, Proof of Residence, etc. via email to *** which I did and I must call in 2-3 days to see if I was successful in my application. Then I received about 7 sms messages wanting my documentation to be email of which I already did on the day of application and Absa responded back an hour later that day to say they had received all documents necessary. Not sure why I received 7 x sms messages either? Then I received a call to say I was successful and it takes 2 - 3 working days to process to received the Credit Card. Heard nothing till today when I have just called Absa 5 days later, was asked all these endless security questions and eventually to be told my application was rejected. SO WHY CALL ME AND MADE THE OFFER? HAVE A 20 MINUTE CONVERSATION, EMAIL DOCUMENTS TO ABSA, GET TOLD I WAS SUCCESSFUL? Now it is reject with no feedback, no correspondence, no anything. Think this is a **** to get information from people. I have my vehicle financed with Absa and will not deal with this bunch of useless individuals who actually waste one's time with B...lsh..t!