1 reviews | Active since Feb 2017

09 Mar 2017, 14:26

ABSA Credit card

<p>I app**** for a credit card over 2 weeks ago and I've been getting one story after the other. My patience is over because no one can explain what is happening.</p> <p> </p> <p>The worst part of it all, I was called to ask where it can be delivered and what my quotation amounts to. BUT AFTER THAT NOBODY KNOWS ANYTHING ABOUT THE CARD...</p> <p> </p> <p>At some stage a consultant said the card number doesn't even show on the system and she cannot tell me what exactly is happening with the process.</p> <p> </p> <p>I've banked with ABSA for 10 years. If this is the treatment one recieves, changing banks is not a bad idea.</p>

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Replies (1)
Absa
Absa's reply10 Mar 2017, 06:43
Official


Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,