Absa credit card

<p>On the 2 nd July 2016, I received a phone call for the Absa ***** line, informing me that there were ********** transactions made on my credit card, and that the card would be stopped.</p> <p>A new card would be ordered. On the 6th of July I received a SMS, informing me that the new card is available at Absa Woodlands branch.</p> <p>Upon arriving at Woodlands on the 8th of July, the card was nowhere to be found. Even though the card shows on the client manifest, an hour of search could not produce the card.</p> <p>I was told that a new card would be ordered! On the 11th of July, I received a phone call from Absa Woodland, informing me that the new card was available, and that I should not join the queue at client services, but enquire at the managers reception desk regarding the card.</p> <p>Upon arriving at the managers reception desk, they had no knowledge of such an arrangement, and I was referred to the long queue at client reception.</p> <p>Since it was long queue, and almost closing time, I left without a card for the second time.</p> <p>Fortunately the Capitec branch is not far from Absa, and open until 18H00.</p> <p>Capitec was able to furnish me with a new card within minutes. As a longstanding Absa client (+30 years) I was disappointed with the service rendered by Absa Woodlands and still sans card.</p>