SG
Sinethemba G

1 reviews | Active since Apr 2015

17 Oct 2018, 13:15

Absa Credit Card

I had settled my Credit Card with ABSA last year I believe, and wanted to continue using the credit card but they told I cannot because I was on Debt Counseling, I asked them to close the account then and I was told they will on 3days... These past weeks I have been receiving emails from their attorneys that my Credit Card account has been handed over to them and I must pay my Arrears... Again I called them asked them to please close the account as I could not use it again as I stated above and they again promised to do so in 3days... Last week I got another email from their attorneys demanding me to pay and I explained to them again and I never got any response... Please assist... My email address is ********** and my name is Sinethemba Sylvester Gabada...

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Replies (1)
Absa
Absa's reply17 Oct 2018, 14:14
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd