JM
Junior M

1 reviews | Active since Jun 2017

29 Jun 2017, 10:28

Absa credit card

<p>My absa credit card expired on 08/2016 and I app**** for a new one in Jan 2017 at a Silverton branch , went afrter 7 working days and still my card has not yet been delivered afrer some back and forth i went for the 4th time and garound march and i was given a Petrol card which i did not apply for and i was charged around R 29.00 a month , I then cancelled all my cards with absa ( savings and cheque ) which were all linked with my credit card and now when i want to access money in my credit card account i can not use the credit card because is blocked , when i use my current card it works but im charged around R180 on my current account for using it , Its been 6 months waiting for a credit card replacement ,i even called the creit card division but they also said the will deliver it within 7 working days but failed , called again this month and changed address for it to be delivered at my work place but till this day i have'nt received it.</p>

0
Replies (1)
Absa
Absa's reply29 Jun 2017, 11:19
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your Account or ID number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette