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Wilma P

1 reviews | Active since Jul 2015

21 Jan 2016, 18:20

ABSA Credit Card

I app**** for a ABSA credit card on 7 December 2015, received confirmation that all documents where in order and application is in process. Ref #[***] - when I followed up in January - \sorry your application was suspended to a backlog in our back office"<br> I App**** again on 8 January after ABSA apologised and said they will prioritize the application. I sent all the documentation again. Again they phone to congratulate me of the fact that my applications was approved. I followed up Monday and today again - According to the the lady who assisted me"

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Replies (1)
Absa
Absa's reply22 Jan 2016, 12:02
Official
Hello AB@CD,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd