ZT
Zikhona T

1 reviews | Active since Mar 2019

26 Mar 2019, 07:30

ABSA Credit Bureaus

I had account with Edgars and I have settled my balance last week. Edgars adds unknown additional charges unto my account. Last week, I was informed that my balance is R0.00 and I was informed that my paid up letter will be sent within 48 hours. Yesterday, I received a call from Edgars Complaints Dep and I was informed that my account was handed to ABSA Attorneys/ Credit Bureaus, they are the ones who add additional charges to my account.

This issue has been escalated may times and I am requsting ABSA Attorneys to give me an urgent phone call ASAP!!

If this is not done, I will go to court.

Zikhona

0
Replies (1)
Absa
Absa's reply26 Mar 2019, 12:30
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd

Best regards,