ZT
Zikhona T
1 reviews | Active since Mar 2019
26 Mar 2019, 07:30
ABSA Credit Bureaus
I had account with Edgars and I have settled my balance last week. Edgars adds unknown additional charges unto my account. Last week, I was informed that my balance is R0.00 and I was informed that my paid up letter will be sent within 48 hours. Yesterday, I received a call from Edgars Complaints Dep and I was informed that my account was handed to ABSA Attorneys/ Credit Bureaus, they are the ones who add additional charges to my account.
This issue has been escalated may times and I am requsting ABSA Attorneys to give me an urgent phone call ASAP!!
If this is not done, I will go to court.
Zikhona
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Replies (1)Absa's replyOfficial
26 Mar 2019, 12:30Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply26 Mar 2019, 12:30
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
