MM
Mzwandile M
1 reviews | Active since Jun 2013
10 Jun 2020, 10:54
ABSA covid -19 relief is a ****
Bad experience with absa home loan covid -19 relief application .I was told after 2 months that i did not qualify for the relief and must pay the 2 installment in arrears to be reconsidered ,after the payment no I am being given a runaround and I know believe that they will fool a lot of people and end up repossessing their valuable properties
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
10 Jun 2020, 12:07Dear Mzwandile, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply10 Jun 2020, 12:07
Official
Dear Mzwandile, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd