SA
Shah A

1 reviews | Active since Nov 2018

18 Sept 2019, 19:09

Absa contributes to us being ******.

On Monday 17 September I went to Absa, Kenilworth centre. I wanted to withdraw money and because it was an substantial amount I wanted to use the business teller as it is more private. However I was told to use the ordinary tellers. No wonder people are being followed and ****** because all and sundry can see you withdrawing money. Why do you have business tellers just for the eye blind or is it because it is obligatory to have it but not to use it. I was very disgusted and left without withdrawing the money as it is their policy not to transfer to another banks' account. Although I lodged a complaint with their customer service to date no response. Just shows they don't care.

0
Replies (2)
Absa
Absa's reply19 Sept 2019, 09:13
Official
 Dear Shah, 
Thank you for bringing this matter to our attention. The reference number to your case is C-***7. We will investigate the matter and furnish feedback within the next 24hours.
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,

Absa
Absa's reply19 Sept 2019, 09:13
Official
 Dear Shah, 
Thank you for bringing this matter to our attention. The reference number to your case is C-***7. We will investigate the matter and furnish feedback within the next 24hours.
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd 

Best regards,