1 reviews | Active since Oct 2011
Absa contractors destroyed my DB bord and ABSA not taking responsibility
My review 20 December refers
Absa eventually got a Assessor out to review the damage caused by their contractors (plumber & electrician) , approx 8 Jan (Damage done refers to mid December)
Assessor promised a 4 day turnaround. A week later we followed up and a few days later the new contractor showed up for the quote. More wait. Phoned Assessor - referred back to ABSA.
Absa says they doint fix timers. This is not a timer issue. Absa plumber messed with my DB board. Electrician came out; removed geyser buddy's and damaged both the timers.
Now my DB board is a fire hazard and my wall looks like a kid had a black paint party and I am told by them every time they will get back to us.
It has been 6 weeks! It feels like ABSA is keeping us on a string to make sure we don't go to the Ombudsman. I am sick and tired of the contractors poor workmanship and then when they come back they accuse you of not maintaining the property.
I am looking into moving my insurance and my bond as I cannot take this anymore
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
