ABSA continues ********** transaction

How can another ********** transaction take place after my credit card has been cancelled?

I noticed a ********** transaction on my account on 06/03/2018 for R9219.00 in LA Teragun LLC. I contacted your ***** department cancell my credit card and received case number ********** Tsepo. The call got cut off I had to phone back again and Samelo confirmed the case number and thay my card has been cancelled and a new one will be delivered to AtlassMall branch.

Well on Monday 19/03/2018 I have still not received any notification from your branch regarding my credit card. I went to the branch and Lerato confirmed that no card had been ordered. She kindly assisted and arranged for a new one.

That same day I processed an immediate transfer of R400.00 your ***** department contacted me to verify the transaction however my account was still disabled.

Contacted your ***** department last night 23/03/18 to enquire and activate my account.

Well not long I noticed the same ********** transaction took place however for R300.00 more this time...on the cancelled credit card... on the same day 19/03/18 when I ordered my new card. New case: ********** Lindiwe.

I am going to close my account and go to FNB after this had bern sorted. I understand it happening once but a second time on a cancelled card.

Tried contacting your ***** department today...3 phone call together almost 30min.

Never received this poor service from a leading bank!