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cobus O
1 reviews | Active since Mar 2012
15 Nov 2021, 12:16
Absa continue to deduct illicit money from account.
After numerous attempts to cancel the monthly membership of Absa rewards, Absa still deducts the monthly fee for the program. PLEASE, MY MONTHLY CONTRIBUTION IS MORE THAN THE REWARDS I ERAN AND ABSA JUST DOESN'T CANCELL MY MEMBERSHIP even after numerous attempts form my side.
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Absa's replyOfficial
15 Nov 2021, 15:14Dear Cobus Olivier Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***0. Kind regards,Rezona Louw Group Customer Care
Absa's reply15 Nov 2021, 15:14
Official
Dear Cobus Olivier Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***0. Kind regards,Rezona Louw Group Customer Care