1 reviews | Active since Mar 2015
I recently acquired an overdraft facility. I have questions regarding the calculation of interest. I spent an hour and a half this afternoon trying to get through to the overdraft department and am still unsuccessful in obtaining any information. my first problem, there contact numbers do not work. Selecting a suitable option DOES NOT WORK. Whichever number is chosen, the message that keeps on coming up is "YOU HAVE NOT MADE A SELECTION". On the two occasions that I managed to get through, I was transferred to the wrong department. The consultants who picked up my call assisted in transferring my call. However, despite hearing my query, I was still transferred to the wrong department. Eventually after going to the 5th person, I was put on hold and my call not answered. An extremely frustrating experience.
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
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