MM
Modipadi M

1 reviews | Active since May 2024

09 May 2024, 11:52

ABSA consults are *********** and will ***** your money if you are not alert

Do not trust this bank with your money they have appointed *********** people to manage your money and make you do the runarounds . This bank blocked my husbands money for two weeks because he’s apparently black and poor and cannot afford to have anything more thank 20k in his account . He recieved his pension fund and They blocked it and are holding on to it, initially saying it will take 48 hours . Now they are saying it will take 14 working days for what reason no one understands

0
Replies (3)
Absa
Absa's reply09 May 2024, 12:00
Official
Dear Modipadi
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
  
Regards
Pravesh Bejay
Customer Value Management
MM
Modipadi M's update10 May 2024, 12:32
Reviewer Update
I responded to the email. Your urgent attention to this matter would go a long way in showing there are a few bad potatoes in a good bag. For now my family and I remain distraught and in fear of this money eventually disappearing because why are we quick to conclude a black man is involved in ***** when you could merely contact the provident fund , confirm this and release the fund . Going as far as seeking certified copies of id when he’s an existing client, why would the bank not have this on record?? We are very much traumatized by this situation
Absa
Absa's reply10 May 2024, 12:58
Official
Dear Modipadi

Thank you for the information. We will contact your husband directly to provide feedback.

Regards
Pravesh Bejay
Customer Value Management