RM
Rodney M

1 reviews | Active since Aug 2019

21 Oct 2020, 08:30

Absa consultants doesn’t know what they are doing ,pathetic service!

It’s been over 3-6 months now trying to change my debit date from Absa,till today it’s not changed and it seems like the consultants don’t know how to do it and don’t even know how the debit system works ,always giving different stories every time you call and never returns the call Very very disappointed client and I can’t wait for the relationship with absa to end so I can never have to deal with them again Pathetic services!

0
Replies (1)
Absa
Absa's reply21 Oct 2020, 12:27
Official
Dear Rodney, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0  . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.   Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd