ABSA Consultant Service

I would like to just take the time to commend, a lady by the name of JD Koopman, on the beautiful service she rendered me this morning at the Wonderpark branch of Absa in Pretoria. I went in to the bank this morning to make a reversal on my account, as some company debited my account without my consent. The lady went on to help me by trying to understand the problem and frequency of the debits and further explained the occurrence of the problem and advised me that it would be best to change my account. I was not hesitant to take up the advice, as this wouldn't be a big hurdle, she went on to open up a whole new account for me, followed by offering me a much more better account with more benefits and less transaction fees. I just appreciate how she went out her way for me and commend her patience throughout the whole process. We sure do need more like JD Koopman :) thank you so much.