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Charles C

1 reviews | Active since Feb 2017

26 Jun 2017, 13:26

Absa consultant phone me to start an argument on a previous complaint against her!!

<p>I have lodged a complaint yesterday about Aletta Brown, an Absa consultant (AKA insultant), whom waisted my time with her demand of a R10 deposit on a new Transactions account before I can receive my bank card, after I explained to her that I do not need to according to the desk pad and do not want to make a deposit right now. Then she sent me to a teller only to find that she still demands a deposit, before I got sent to another person to collect my card.</p> <p>Now she has the arrogance to phone me today and start an argument on why I lodged a complaint against her, instead of apologizing about the inconvenience.</p> <p> </p> <p>What the hell!! Who does Aletta thinks she is!!</p>

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Replies (1)
Absa
Absa's reply26 Jun 2017, 14:00
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd