Absa consistently fails to deliver!

<p>Since the end of last year, I put in a request for my personal loan debit order to be move to the last day of each month, due to me changing jobs.</p> <p>I phoned and visited a branch, but still no change. As a result, my debit order on my Absa loan has bounced each month causing me to have to pay a return d/o fee of R150 even though my instructions were concise. Each time I query it the consultants merely pass the buck. And they have not been willing to refund the fee.</p> <p>It is the end of April how long does it take Absa to make a simple change?</p> <p> </p>