ABSA Consistently bad service

I have send three meials to my banker Joaane Heyster First email on the 6th of Feb 2018 then a follow up on the 13th March and then the last one on the 19th. So far no response. Nothing. This is not the first time this has happened, in fact this happens on a regular basis. I have been doing most of my banking for the last four years with RMB private due to the consistently poor service I get from Absa. I only use ABSA for its Private one account and the few emails a year I send them dont even get answered. My advise to anyone who is thinking of going to Absa private or ABSA bank for that matter to think very carefully. There service is consistently bad and they dont care what you do and how many times you moan. No one does anything. Pick any other bank and you will probably be happier. And Advise to ABSA. How can you consistently as a private banker not answer your emails. What message are you sending your clientele. You are telling them you dont have time for them and dont want them around. That they are not worth the effort to answer an email. When ever I call Joanne in the Suite she is never available. So why do I have a banker?