KS
Karen S

1 reviews | Active since Oct 2016

18 Feb 2019, 13:58

ABSA COMMITS ***** CLAIMING ACCOUNT ON A DEFECTIVE CAR, ABSA WAS TO REVERSE MONEYS FROM DEALER AND **********LY CLAIM CLOENTS OWE MONEY, PATHETIC SERVICE ABSA

ABSA, I had numerous calls from ABSA but my contract became nul and void as per our signed contract, as it is based on the fact that the value of the car dropped to Zero due to the electrical and mechanical defect it had long before l bought it, this defect was covered up by Stanmar Mercedez George, the next 2 mercedes garagea discovered the fault report deleted, and explained thats how it looks like ifa car has no problem, such fault appear moment the car drives a longer distance. Absa was informed 2 day after sign ofthe finance agreement. Then 2 other Mercedes dealers observed this underlying defects and it was noted, therefore the value dropped, the Absa contract is cancelled, Absa was to get yhe money back from the Dealer and its not my responsibility as l dont work for Absa, nor do l handel their funds.

Absa you have to reverse the money and the dealer is to get the Mercedes, tame no responsibility for Absa's ***** and car theft.

Your contract with me terminated the mome t you knew the car was defective, no consumer acg will allow any person to pay for any item wich has lost its value before the purchase.

Your staff in Durban - Melusi has been informed from the start that the Mercedes is defective, its not his job to reverse thefjnds who ever should have done it at Absa should have, but no person did.

Kindly forward my contract with ABSA to show you this nul and void. As l said that the contract never matched the value of the car, it was electrically and mechanically defective and therefore could such contract not proceed, l was bussy with the Dealer, ABSA WAS TO RECOVER/REVERSE THEIR MONEY. Absa can therefore not by way of ***** remove the car as its belonging to the dealer. Nor can Absa **********ly claim that the car belonged to them, l told them so allways at all their calls.

My personal items was in the car, l want my personal items immediately, ABSA. Lynn Bird of George took this car from SAP *******ly.

Regarding the ******** case, yes prosecutor also agree, that Absa could not have taken the car, as it had the defect before l bought it. The ******** case is open and it will proceed, your staff commits *****.

I want my personal belongings.

Pathetic service Absa!

0
Replies (1)
Absa
Absa's reply18 Feb 2019, 16:05
Official
 
 
Dear Customer
 
 Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Group Customer Care
 Absa Bank Ltd