JD
Johan D
1 reviews | Active since Jul 2011
31 May 2024, 09:41
ABSA Commiting forced *****
Absa forcefully and unapproved by me deducted insurance monies from my account without my approval of any sorts. When calling the call centre they advise that in my contract says they can contact me and ask for renewed proof of insurance, which is okay, BUT THEN THEY MUST ACTUALLY CALL. Aditionally I didn't have an opportunity to approve the insurance so I consider this *****. How do you report ABSA to ABSA?????
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Absa's replyOfficial
31 May 2024, 11:07Dear Johan, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply31 May 2024, 11:07
Official
Dear Johan, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsGodfrey NdouCustomer Value Management
Best regards,