1 reviews | Active since Oct 2013
ABSA comatose, or as good as
<p>I queried a billing on my credit card and despite numerous emails and calls to the ABSA card division they simply do not respond. Yes thats you Tebogo Tsoai , Consultant: Disputes Department.</p> <p>Ditto to my "Private Bank" so called personal manager Sinovuyo Mpahlwana.</p> <p>That was more than 6 weeks ago.</p> <p>Shame on you Absa, more so Absa Private bank which should know better particulary as you charge a premium for your Private bank staus ....... </p> <p>Window dressing at best.</p> <p>Time to look for another bank that actually can do the basics</p> <p> </p> <p> </p> <p> </p> <p> </p>
Finally received a response from ABSA, only because of Hello Peter.
They emailed their " terms of use" with the sign off " we now consider the matter closed"
So after 2 months one gets this response?
How in heavens name can one rely on ABSA if there is a dispute with a credit card debit ?
Or have to go to these lenghts only to elicit a responce 2 months later?
Shame on you ABSA.
I would expect this from a possible dysfunctional government department.
You are however not in the government sector and derive revenue for the public who can, thankfully vote with their feet .
As did Barclays and thier shareholders?
Finally received a response from ABSA, only because of Hello Peter.
They emailed their " terms of use" with the sign off " we now consider the matter closed"
So after 2 months one gets this response?
How in heavens name can one rely on ABSA if there is a dispute with a credit card debit ?
Or have to go to these lenghts only to elicit a responce 2 months later?
Shame on you ABSA.
I would expect this from a possible dysfunctional government department.
You are however not in the government sector and derive revenue for the public who can, thankfully vote with their feet .
As did Barclays and thier shareholders?