ABSA COLLECTIONS HARASMENT

Between 2019 and early 2020 I was behind on my car payments, however an arrangement was in place and the arrears were paid accordingly by March / April.

This was also confirmed by ABSA Collections when I called them (three times) and through the monthly account statements which reflected no outstanding amount.

Fast forward to May I received a call from collections indicating that I still owe. I disputed this as per the above and even went to their complaints line. The Complaints line resolved the query and apologised from the mistake they also confirmed that I did not owe.

Following that I have been harassed by ABSA collections almost daily telling me that I am in arrears. I have recanted the events but I am still being harassed daily with a calls despite the evidence. They tell me that is will transferred to their Admin, but clearly this is not being done, its as If they don't want to resolve this.

Even if a mistake was made by them , whose fault is it ???? as a customer I was told that I did not owe them.

I am tired and I need this to be resolved, even worse my credit profile is being affected because of this.

STOP HARASSING ME!