ABSA COLLECTIONS CENTRE'S MARIA LIES TO CLIENTS!

Item: Absa
Rating: 1
Author: Noxolo G

Why have so many of South africa's banks decided to hire liers, ****** and charlatans?!On the 9th of March i spent 20 minituies 55 seconds on the phone with ABSA and was promised a BOLD FACED LIE BY MARIA FROM COLLECTIONS CENTRE! After explaining and re explaining that I had kept to and paid the monthly amount to Absa credit card, Absa *******ly debited yet more more without talking to me from my savings account. This unreliable Maria spoke to me for a long lenght of time and after satisfying herself that I had indeed made the promised payment she advised Absa would refund the money they *******ly JOURNAL DEBITTED from my account. She said it would take 24 working days to refund it! After objecting to such, she apologized and said she meant 24 hours, meaning I would get the refund Friday or Sat 11 Mar 2023 latest. Till now there's been NO REFUND! IS THERE ANY WONDER SA IS GREYLISTED! EVEN OUR TOP BANKS ARE FULL OF LIERS!

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Noxolo G's updateReviewer Update

14 Mar 2023, 16:57

I'd like to thank Basani Hlungwani. On top of your hectic job of fixing other people's mistakes and even lies sometimes, she still founf time to help me. I often feel that performance based salaries can fix such situations. If I could have it my way Maria's salary should be deducted and a certain percentage added to your salary. Why should people that have been equally trained as yourself get away with doing the bare minimum, just because they know they have skivvies to clean up their mess whilst they continue earning their fulll salaries? You truly are a credit to Absa and I sincerely hope they realize that.

Noxolo G's update14 Mar 2023, 16:57

Reviewer Update