Absa clueless about their own banking app...I hate it

The banking app experience has been an absolute nightmare.I cannot bank on my smartphone because it is apparently "incompatible" with the app although it is an original Samsung.We nt to the Highveld Mall branch and was told to reset my device twice and lost all data.3 months later,I cannot do any banking at all because they have narrowed my ability to transact to this stupid app...Absa is forcing its customers to buy smartphones.My queries to their customer service line have not been rep**** to.ABSA IS APPALLING