Absa - Closure of Account

I need to close my Absa account with immediate effect. I have no outstanding debits nor do I owe any money. I am unable to physically go into a branch due to my hectic work schedule. I do not want to pay another month for my account and need this resolved as soon as possible. However, I keep getting pushed to a branch, what is the difference? why do you want to see me in person, I do not want this anymore as simple as that, I don't have 3-5 hrs to stand in a queue to close my account (Yes it takes that long, I waited that long to go and get a new bank card)