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frans J
1 reviews | Active since May 2014
10 Apr 2021, 12:32
Absa closing complaint flies which is NOT solved
no Absa no use saying the file is closed the problem is NOT solved Its easy to say this and that and close the file We responded immediately on your response but ONCE AGAIN no answer Nthabiseng Sibande C-***2 Rezona Louw ---C-***7 she does not even come back to her customers
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Absa's replyOfficial
12 Apr 2021, 08:43Dear Frans Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care
Absa's reply12 Apr 2021, 08:43
Official
Dear Frans Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***7 Kind regards,Rezona Louw Group Customer Care