MM
Mzwakhile M
1 reviews | Active since Sept 2015
22 Dec 2023, 17:07
ABSA closed my account
ABSA closed my account it was not owing and it was active monthly. They deactivated my account on the day on my salary without me knowing and there is no reason for all this. Cradlestone mall service urgent told me that I am too late to complain. I should have came early.
ABSA is not reliable I won’t recommend it on anyone. They will leave you hanging when in need.
How does ABSA close my account without informing me
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Absa's replyOfficial
27 Dec 2023, 09:15Dear Mzwakhile, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply27 Dec 2023, 09:15
Official
Dear Mzwakhile, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Best regards,