ABSA clients treated like *********

It's little wonder that ABSA has lost a large percentage of its client base over the past year or so, considering my recent experience. Be mindful that I have been a committed ABSA client for 22 years, but after this experience nothing ABSA can do will stop me from closing all my bank accounts and moving onto a bank that values service, respect and basic humanity. I was brought to tears because an ABSA employee cut up my new ABSA GOLD credit card (not what I wanted) in front of various other ABSA clients to see (she was instructed to do so by Basani Hlungwane: CEO representative client complaints), totally embarrassing me and leaving me feeling worthless.<br> <br> All this because ABSA never communicated with me that my supporting documents were incorrect, even after checking them following online submission. ABSA's motto should read \Today