1 reviews | Active since Aug 2018
Absa client service shocking
I have been with Absa for over ten years and am a platinum card holder. I placed a claim with their insurance department for damage to my absa insured house. After the initial email I have received no feedback despite emailing and calling. The emails are not returned and when I eventually get hold of someone after being on hold for 15minutes and being shuffled through three different people, I am told that they'll get back to me. Which they don't! So disappointed with Absa client service.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Kathleen,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Dear Kathleen,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,