1 reviews | Active since Aug 2022
Absa cleary park branch is unprofessional
I have opened up a account on the 14 August 2022, they then sent a sms saying i must come pick up my card at the absa bank branch in cleary park, i went to the branch on Thursday 18August 2022 to pick up my card while i was there at the cleary park branch i was assisted by Maxwel he ensured that my account is active and ready to use, he then gave me a form to give to my company to change my bank from capitec to absa which i did. Today on the 25 August 2022 my salary was paid in my account but shows nothing in my bank account, i then phoned cpark they told me i must call back again because they only assist customers after 08h30. Then i tried again i spoke to maxwel he said he will call me in a hour no feedback i had to call customer care then they told me my account is not active i must speak to the guy who handled my account, i then tried to contact him saying that the account is not active he then checked and emailed fica to lift the account to be active and told me my account is now active i must follow up with my company, then i followed up with my company then they told me becasue its a different bank i will have to wait a couple of days for the money to reflect on their side so i must look so in next week for them to be able to assist, i understood then i decided to take out a short term loan till my salary is paid back in my account. Then the loan was aproved and paid in the absa account and still no money was reflecting i then phoned in then maxwel was so rude and he still told me he don't know what is going on now with my account but he will investigate. Where does that leave me now with no answer and proper feedback to where my salary is or the loan i now dont have fuel in my car to go to work i was depending on that money im so disappointed in the service ive received at absa im not happy at all i want to close the account i dont want anything to do with them how can u not have an answer to wer my salary or evens the loan money went to
