FG
Francois G
1 reviews | Active since Jun 2021
22 Mar 2022, 10:25
Absa Clearwater Useless
The branch at Clearwater Mall is completely useless. Long queues and one teller! Unfortunately, I need to deposit cash once in a while and it NEVER takes less than 30 - 40 minutes. Really pathetic
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Absa's replyOfficial
22 Mar 2022, 13:51Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your mother’s account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. We also request that you make the deposit at the ATM. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your mother’s account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. We also request that you make the deposit at the ATM. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply22 Mar 2022, 13:51
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your mother’s account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. We also request that you make the deposit at the ATM. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with your mother’s account and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously. We also request that you make the deposit at the ATM. Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,