CB
Chris B

1 reviews | Active since May 2010

14 Mar 2024, 09:30

Absa Clearwater - Pathetic

Pathetic service once again. No help from anyone.

0
Replies (2)
Absa
Absa's reply14 Mar 2024, 14:36
Official
Dear Chris Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***1. Kind regards,Vanessa CroweGroup Customer Care
Absa
Absa's reply22 Mar 2024, 15:44
Official
Dear Chris With regards to complaint number number C-***1.

The branch manager of Absa Clearwater has tried calling you numerous times however unsuccessful.

I too have tried calling you. I also send you an email advising the same.

Kindly advise when would be a convenient time to call you. Regards,Vanessa CroweGroup Customer Care