KR
Karin R
1 reviews | Active since Oct 2020
06 Oct 2020, 12:30
ABSA CLEARWATER MALL - HORRIBLE HORRIBLE SERVICE
I went to ABSA Clearwater Mall this morning JUST to collect a credit card. I stood in the line for 40 MINUTES and in this time only ONE customer were helped at Customer Services???????? I couldn't wait any longer and now I need to go back tomorrow. The service is absolutely **********!!!!! Your level of service is HORRIBLE on all levels.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
06 Oct 2020, 14:28Dear Karin Rossouw, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-**********7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply06 Oct 2020, 14:28
Official
Dear Karin Rossouw, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-**********7. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care