Absa Clearwater lameness

<p>I received a phonecall stating that I made a loan of the amount R5200 which I do not know anything about , so I went into absa on 2017/02/18 to log a complaint, the lady who helped me only did half her paperwork and stating that the loan was only pending. Then 1/3/2017 the amount of R5200 went out of my account to repay this loan which I do not know of still not know of still no response on this complaint that I loged case number ********** still no results now at this moment all my debt orders are in areas due to absa taking all my money out of my account </p>