1 reviews | Active since May 2015
ABSA CLEAR WATER MALL IS MOST USELESS AT CUSTOMER SERVICE
Absa Clear Water is the most unprofessional and unpleasant bank to go in to during peak hours, they moved premises within Clear Water Mall, I have been to that branch 100's of times, I bank with Absa, in peak hour there is never more than 1 customer service consultant at a time while the queue stands and you get the same bull**** excuse every time...people are off sick and 1 person is on lunch....I stood for over 1 1/2 hours just to unblock a card which I eventually gave up and left as I had an ultercation with the staff and branch manager that were not accommodating at all....they are useless, a waste of time and flipping *********** idiots, including the bank manager...I asked if the lady on lunch at flipping 15:30 could not be called back 10 mins early in order to assist with the amount of people waiting for their **** customer service....the premises they moved from....I have heard that same excuse 1000 times and they have just brought that bull**** excuse with them to the new premises which I heard once again....they are the worst customer service bank by far....they don't give a **** how long a person must wait for a simple service which you as a customer or client of the bank actually pay for....please if you want customer service and satifaction from that particular bank.....you are sadly mistaken....make sure your appointments are hours ahead of when you know you are going to that particular ABSA BRANCH AT CLEAR WATER MALL....the only time you can guarantee service is if you are a high paying or investing client...if you are a normal working person such as I am....you wait your ****ing turn....irrespective if it's a simple unblock of a card ....prepare to wait and waste your time and after having an altercation with staff and manager to voice my concerns...I was told by the Manager that I will be removed from the bank....ABSA....IS THAT HOW YOU TREAT YOUR CUSTOMERS....LIKE A PIECE OF **** WHEN YOU COMPLAIN ABOUT THEIR POOR SERVICE....THEY ARE ****ING USELESS AS AN ABSA BRANCH...KISS MY ASS...
