JWvL
John W van Lelyveld

1 reviews | Active since Nov 2009

29 Mar 2016, 11:15

ABSA CLAIM No. *** - JW VAN LELYVELD - 19 MOPA

ABSA INSURANCE - DEMAR KONSTRUKSIE poor service on insurance repairs:<br> This matter was communicated to ABSA insurance by SMS & form completed and given to the contractor.<br> ABSA promised to investigated but no further response.<br> POOR REPAIRS DONE - REPLACING BURST WATER PIPE BY CONTRACTOR:<br> Diggings done to replace damaged pipe, contractor promised to close the diggings / furrow the following day, he never came to finish his job.<br> Digging the furrow my sprinkler system was damaged<br> Installing the new pipes dirt and lots of sand got into the pipes which was not flushed clean before connecting it, hence my valves on the toilets & geyser started to leak badly. I got s friend of mine to assist in cleaning the valves, the geyser is still leaking.<br> The sprinkler system pipes was replaced and repaired, using my own spares<br> The furrow and damage to the garden was fixed using two casual labourers at a cost of R400-00 + meals of R100-00 .<br> I paid R500-00 upfront to get the contractor to do the job, I hereby request the additional costs of labour alone to repair the damages done by the contractor by refunded to me.<br> Regards,<br> JW van Lelyveld

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Replies (1)
Absa
Absa's reply29 Mar 2016, 13:22
Official
Hello janvl,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd